1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email, phone number, address, and health history (for treatment purposes).
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Appointment Details: Service preferences, booking times, and consultation notes.
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Website Usage Data: IP address, browser type, pages visited, and cookies (for analytics and improvements).
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Payment Information: Billing details (processed securely via third-party payment gateways; we do not store credit card data).
2. How We Use Your Information
Your data helps us:
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Provide personalized osteopathy, physiotherapy, and wellness services.
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Schedule and manage appointments.
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Improve our website and services.
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Send relevant updates (if you opt in).
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Comply with legal obligations.
3. Data Sharing & Disclosure
We respect your privacy and will never sell your data. We may share information only:
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With trusted third parties (e.g., payment processors) strictly for service delivery.
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If required by law (e.g., court orders).
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With your explicit consent (e.g., referrals to other healthcare providers).
4. Data Security
We implement industry-standard measures (encryption, secure servers, access controls) to protect your information. However, no online transmission is 100% secure—we cannot guarantee absolute security.
5. Your Rights
You may:
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Request access to or deletion of your personal data.
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Opt out of marketing communications.
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Update/correct your information by contacting us at [Your Email/Phone].
6. Cookies & Tracking
Our website uses cookies to enhance user experience. You can disable cookies via browser settings, but some features may not function fully.
7. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.
8. Contact Us
For questions or requests regarding your privacy, email us at:
Anisha Singh Thakuri <anishasinght@gmail.com>